Frequently Asked Questions

Everything you need to know about PetSite.

PetSite lets you create a beautiful, personalized website for your pet. Think of it like a social media profile, but your pet gets their own website with their own domain name!

Any pet! Dogs, cats, rabbits, birds, fish, reptiles, hamsters, horses — if you love them, they deserve a site.

None at all! If you can fill out a form and upload a photo, you can build a PetSite. It's designed to be the easiest site builder for pet owners.

Click 'Start Free Trial', fill in your name and email, and you're in. No credit card needed.

Yes! Your account can manage multiple pet sites (one site per pet). Each gets their own URL and theme.

Instead of using a free *.petsite.pet subdomain, you can use a domain you already own (like gracieDog.com). We'll provide instructions to point your domain to your pet's site.

On the free trial, up to 20 photos. On any paid plan, photos are unlimited.

Yes, by default your pet's site is publicly visible to anyone with the link. There's no private/hidden option currently.

You can cancel from your account dashboard at any time. Your data is kept for 30 days in case you change your mind.

Use the Contact page to reach us. We respond within 24 hours on weekdays.

Still have questions?

Contact Us